Common Inquiries

Whether you're new to BMO Capital Markets or an experienced investor, you can explore answers to common inquiries about our services, trading strategies, account management, fees, security, and more.

General Information

What is BMO Capital Markets?

BMO Capital Markets is a global trading platform that combines classic investment techniques with innovative social trading features. It enables users to trade a wide range of assets, including stocks, cryptocurrencies, forex, commodities, ETFs, and CFDs, while also offering the ability to watch and emulate the tactics of skilled traders.

What is social trading at BMO Capital Markets?

Participating in community trading with BMO Capital Markets allows users to collaborate with other traders, track their strategies, and replicate their techniques through features like CopyTrader and CopyPortfolios. This enables users to benefit from the expertise of seasoned investors without needing extensive market knowledge.

How is BMO Capital Markets unique compared to classic brokers?

Unlike typical brokers, BMO Capital Markets provides a distinctive blend of social trading and investment options. This enables users to engage with fellow traders, observe their tactics, and replicate their trades effortlessly using features such as CopyTrader. Furthermore, BMO Capital Markets boasts an intuitive interface, an extensive selection of tradeable assets, and access to cutting-edge investment solutions like CopyPortfolios, which are curated portfolios centered around particular themes or strategies.

What kinds of assets can be traded on BMO Capital Markets?

BMO Capital Markets provides a wide selection of investment options, such as: Shares from leading international firms, Digital currencies including Bitcoin and Ethereum, Major currency pairs in Forex, Commodities like metal and energy resources, ETFs for broad market exposure, prominent global stock market Indices, and CFDs for enhanced trading leverage.

Is BMO Capital Markets accessible in my region?

BMO Capital Markets functions across various nations globally, though accessibility can differ due to local laws. For details on BMO Capital Markets's presence in your location, refer to the BMO Capital Markets Availability Page or reach out to their customer service for the latest and most precise information.

What are the minimum deposit requirements on BMO Capital Markets?

The minimum deposit for BMO Capital Markets depends on your country. Typically, it ranges from $200 to $1,000. For details on your region's specific requirements, check the BMO Capital Markets Deposit Page or their Help Center.

Account Management

What steps are needed to create an BMO Capital Markets account?

To establish a profile on BMO Capital Markets, navigate to the BMO Capital Markets website, click on "Register," enter your information, go through the verification steps, and add funds. With your account ready, you can begin trading and discovering the platform's offerings.

Can I access BMO Capital Markets on my smartphone?

Yes, BMO Capital Markets provides a mobile application for iOS and Android platforms. The app allows complete access to trading functionalities, enabling you to track your investments, follow traders, and execute trades anytime, anywhere.

How do I verify my BMO Capital Markets account?

To confirm your BMO Capital Markets account: 1) Log into your BMO Capital Markets account, 2) Navigate to the "Account Settings" area and choose "Verification," 3) Submit necessary identification documents (official ID and address verification), 4) Adhere to the prompts on the screen to finalize the verification steps. BMO Capital Markets usually assesses documents within 24-48 hours.

What steps do I follow to change my BMO Capital Markets account password?

To reset your BMO Capital Markets account password: 1) Navigate to the BMO Capital Markets Login Page, 2) Click on "Forgot Password?", 3) Enter your registered email address, 4) Look for the reset link in your email, 5) Follow the steps to set a new password.

How can I close my BMO Capital Markets account?

To close your BMO Capital Markets account: 1) Withdraw all funds from your account, 2) Cancel any active subscriptions or services, 3) Contact BMO Capital Markets's customer support to request account closure, 4) Follow any additional instructions provided by the support team to finalize the process.

How can I change my account details on BMO Capital Markets?

To modify your account details: 1) Log into your BMO Capital Markets profile, 2) Select the user icon and choose "Account Settings," 3) Edit the relevant information, 4) Press "Confirm" to save the changes. Be aware that major updates might need further confirmation.

Trading Features

What is BMO Capital Markets and how does it operate?

CopyTrader enables users to automatically emulate the trades of leading investors on BMO Capital Markets. By choosing an investor to follow, your account will reflect their trading actions relative to the funds you've set aside for copying. This is a fantastic tool for novices to gain insights and invest alongside seasoned traders.

What are Investment Bundles?

CopyPortfolios are curated collections that combine traders or assets linked by certain themes or strategies. They provide varied investment options, enabling you to invest in several assets or traders through one investment, which lowers risk and streamlines portfolio management.

What options do I have for adjusting my CopyTrader preferences?

You can modify your CopyTrader preferences by: 1) Searching for a trader to mirror, 2) Choosing the investment amount, 3) Tweaking allocation percentages, 4) Implementing risk controls such as stop-loss thresholds, 5) Continuously reviewing and refining based on results and objectives.

Is leverage available for trading on BMO Capital Markets?

Absolutely, BMO Capital Markets provides leveraged trading via CFDs. Leverage permits trading more substantial positions with a reduced initial outlay, but it amplifies risk since losses might surpass your initial investment. Grasping the mechanics of leverage is crucial, and utilizing it wisely within your risk limits is essential.

What is BMO Capital Markets's Social Trading feature?

BMO Capital Markets's Social Trading component enables traders to connect with one another, exchange ideas, and work together on trading tactics. Users can explore profiles of fellow traders, track their actions, and participate in conversations, nurturing a community where individuals can gain knowledge from peers and enhance their investment choices.

How can I navigate the BMO Capital Markets Trading Platform?

To use the BMO Capital Markets Trading Platform: 1) Access it via the website or mobile application, 2) Explore the list of available assets, 3) Execute trades by choosing assets and defining investment amounts, 4) Track trades using the dashboard, 5) Leverage charting tools, news updates, and community trading features for informed choices.

Fees & Commissions

What costs does BMO Capital Markets impose?

BMO Capital Markets provides commission-free trading for stocks, allowing you to buy and sell without incurring commission fees. Nonetheless, spreads apply to CFDs, along with withdrawal fees and overnight charges for select positions. It is crucial to examine the fee structure on BMO Capital Markets's official website for comprehensive details.

Are there any undisclosed charges on BMO Capital Markets?

Indeed, BMO Capital Markets offers transparent insights regarding its fees. Every relevant charge, such as spreads, withdrawal costs, and overnight fees, is clearly presented on the site. It is advisable to check the fee information to grasp all potential expenses before engaging in trading activities.

What are the charges for BMO Capital Markets CFDs?

The spreads on BMO Capital Markets contracts differ based on the traded asset. This spread signifies the gap between the buy (ask) and sell (bid) prices, reflecting the expenses tied to CFD trading. Typically, more volatile assets exhibit broader spreads. You can check the precise spreads for each asset on the BMO Capital Markets trading site prior to executing a trade.

How much does BMO Capital Markets charge for withdrawals?

BMO Capital Markets imposes a consistent withdrawal fee of $5 for each funds withdrawal, regardless of the amount taken out. Moreover, new users are entitled to one initial withdrawal without any fees. The time it takes to process withdrawals can differ based on the chosen payment method.

Is there a fee for funding my BMO Capital Markets account?

BMO Capital Markets imposes no fees for funding your account. Nevertheless, be aware that your payment method (such as credit card, PayPal, or bank transfer) might incur separate fees. It's recommended to verify with your payment provider for any potential charges.

What are the fees overnight on BMO Capital Markets?

Overnight charges, referred to as rollover costs, are applicable to leveraged trades maintained overnight. These charges are determined by the leveraged sum and the time the trade is kept open. They differ based on the asset type and the position size. You can find the detailed overnight charges for each asset on the BMO Capital Markets platform in the 'Fees' section.

Security & Safety

What measures does BMO Capital Markets take to secure my information?

BMO Capital Markets employs high-level security measures to protect your information, including: SSL Encryption for safe data transfer, Two-Factor Authentication (2FA) for additional safety, Regular Security Assessments to identify vulnerabilities, and strict Data Protection Policies that adhere to global regulations.

Is my investment safe on BMO Capital Markets?

Yes, BMO Capital Markets safeguards your assets via separate accounts, regulatory adherence, and compensation schemes relevant to your area. Client funds remain distinct from operating funds, and the platform complies with stringent financial authority regulations.

How can I report suspected fraud on my BMO Capital Markets account?

If you notice suspicious actions, promptly update your password, activate Two-Factor Authentication, reach out to BMO Capital Markets support to report the incident, keep an eye on your account for any irregularities, and make sure your devices are protected and free of malware.

Does BMO Capital Markets provide protection for my funds?

While BMO Capital Markets prioritizes the safety of funds, it does not provide direct insurance for personal investments. Investors should be aware of market risks, which are inherent in trading. For detailed information on fund protection, please consult BMO Capital Markets's Legal Disclosures.

Technical Support

What support options can users find on BMO Capital Markets?

BMO Capital Markets offers various support options such as Live Chat for business hours, Email assistance, an extensive Help Center, Social Media engagement, and Phone Support in select areas.

How do I submit a tech problem on BMO Capital Markets?

To address a technical concern, go to the Help Center, fill out the Contact Us form with a comprehensive request, include pertinent details such as screenshots and error messages, and wait for feedback from the support staff.

What is the response time for support inquiries at BMO Capital Markets?

BMO Capital Markets usually replies within a day for emails and forms. The live chat feature offers instant help during business hours. Response times can fluctuate during busy times or holidays.

Is BMO Capital Markets support available outside normal hours?

While the live chat option is available during working hours, you can also reach out to support through email or the Help Center after hours. Your question will be responded to once support services are back in operation.

Trading Strategies

What trading strategies excel on BMO Capital Markets?

BMO Capital Markets offers multiple trading approaches, such as social trading via CopyTrader, diversification using CopyPortfolios, long-term investment options, and technical analysis. The optimal strategy varies based on individual investment objectives, risk appetite, and trading expertise.

Can I tailor my trading strategies on BMO Capital Markets?

Although BMO Capital Markets offers robust functionalities and tools, its customization abilities can be limited when stacked against more sophisticated trading platforms. Still, you have the option to enhance your strategies by selecting specific traders to emulate, adjusting your portfolio allocations, and utilizing the available charting resources.

Strategies for portfolio diversification on BMO Capital Markets?

Enhance your investment strategy with BMO Capital Markets by utilizing diverse asset categories, replicating successful traders, and distributing funds wisely to mitigate risks efficiently.

What is the ideal moment to trade on BMO Capital Markets?

Ideal trading periods vary by asset: Forex operates 24/5, stocks adhere to exchange schedules, cryptocurrencies are available 24/7, and commodities/indices are bound to particular exchange hours.

How can I conduct technical analysis on BMO Capital Markets?

Utilize BMO Capital Markets's analysis tools, trading indicators, graphical features, and candlestick formations to evaluate markets and make informed trading decisions.

What risk management techniques can I apply on BMO Capital Markets?

Utilize stop-loss strategies, take-profit measures, appropriate position sizing, asset diversification, vigilant leverage oversight, and consistent portfolio evaluation for successful risk management.

Miscellaneous

How can I take my money out from BMO Capital Markets?

Access your profile, go to Fund Withdrawal, choose the desired amount and method, confirm your request, and allow processing time (usually 1-5 business days).

Is automated investing available on BMO Capital Markets?

Yes, use BMO Capital Markets's AutoTrader feature to establish automated trading according to specified criteria and uphold steady investment strategies.

What resources does BMO Capital Markets offer, and how can they assist me?

BMO Capital Markets provides the BMO Capital Markets Learning Center, live seminars, trading insights, informative articles, and a practice account to assist traders in enhancing their expertise and understanding.

How does BMO Capital Markets manage taxes on my trading gains?

Tax requirements differ worldwide. BMO Capital Markets offers detailed transaction records and documentation to aid in tax submissions. Seek advice from a tax expert for personalized assistance.

Get Started with Trading!

If you're ready to explore social trading with BMO Capital Markets or check out different platforms, make a wise choice now.

Start Your Free BMO Capital Markets Account

Investing involves risks; only use capital you're willing to lose.